Privacy Policy

Privacy Policy for Bilberry Bags

Last updated: 03/01/2025

At Bilberry Bags, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website, make a purchase, or interact with us in other ways. By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect personal data that you provide to us, including:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information

2. How We Collect Your Data

We collect your personal data in the following ways:

  • When you register for an account on our website
  • When you place an order or make a purchase
  • Through cookies and similar tracking technologies

3. Use of Your Data

We process your personal data only to fulfill orders or returns. This includes:

  • Processing and managing your orders
  • Handling product returns and exchanges
  • Communicating with you regarding your order or return status

4. Cookies and Tracking Technologies

We use cookies to track user preferences, for website analytics, and for marketing purposes. Cookies help us improve your browsing experience by remembering your preferences.

5. Data Sharing

We do not share your personal data with any third parties. All information collected is used solely for the purposes outlined in this policy.

6. Third-Party Services

We use third-party services for processing payments (PayPal), and we do not hold payment card details. Your payment details are processed securely through PayPal’s payment gateway.

7. Data Security

We take the security of your personal data seriously. We use a security certificate (SSL) on our website to protect your information. Payments are securely processed through PayPal, and we do not store your payment card details.

8. Retention of Your Data

We retain your personal data as long as you have an account with us. When your account is closed, your data is deleted from our system.

9. User Rights

You have the following rights regarding your personal data:

  • Access: You can access or update your personal data by logging into your account or by contacting us at contact@bilberrybags.com.
  • Deletion: You can request the deletion of your personal data by closing your account or by emailing us at contact@bilberrybags.com.
  • Opt-out: You can opt-out of marketing communications by clicking the unsubscribe button in any of our marketing emails.

10. International Data Transfers

We do not transfer your personal data outside the UK or EU.

11. Policy Changes

We may update our privacy policy from time to time. When changes are made, we will notify you via email. Please review this policy regularly to stay informed about how we are protecting your data.

12. Legal Basis for Processing

We process your data based on:

  • Contract performance: To fulfill orders and returns.

13. Contact Us

If you have any questions or concerns about your data or this privacy policy, please contact us at: